Title
Security Site Supervisor

Position Details
Location: Hartwell, GA 30643, USA
Compensation: $19.00 - $20.00 per hour

Position Summary

The Site Supervisor is responsible for overseeing the daily operations of the security team at an assigned client site. This position ensures security officers perform their duties in accordance with company policies, client expectations, and site-specific procedures. The Site Supervisor serves as the primary point of contact for on-site security personnel and works closely with client representatives and management to maintain a safe and secure environment.

Essential Job Duties

• Supervise, train, and mentor security officers assigned to the site.
• Ensure all security officers report to work on time, in proper uniform, and prepared for duty.
• Conduct shift briefings and communicate post orders, policy updates, and operational changes.
• Schedule and assign daily work responsibilities to security personnel.
• Monitor officer performance and provide coaching, guidance, and corrective action when necessary.
• Conduct routine inspections and patrols to ensure compliance with site procedures.
• Respond to incidents, emergencies, alarms, and security concerns, ensuring appropriate action is taken.
• Investigate security incidents and complete detailed incident reports.
• Maintain daily activity logs, shift reports, and other required documentation.
• Ensure all security equipment, radios, keys, vehicles, and access control devices are properly maintained and accounted for.
• Coordinate with client representatives regarding security concerns, special requests, and operational needs.
• Ensure compliance with company policies, client requirements, OSHA standards, and applicable state and local regulations.
• Assist with onboarding and on-the-job training for new security officers.
• Verify staffing levels and assist with shift coverage to maintain continuous site operations.
• Promote excellent customer service and maintain positive working relationships with employees, visitors, contractors, and clients.
• Report staffing shortages, equipment issues, policy violations, and other concerns to management promptly.
• Perform other duties as assigned by management.

Qualifications

• High school diploma or GED required.
• Previous security experience required; supervisory experience preferred.
• Valid driver's license (if required by the site).
• Ability to obtain and maintain all required state security licenses and certifications.
• Strong leadership, decision-making, and conflict-resolution skills.
• Excellent verbal and written communication skills.
• Basic computer proficiency, including Microsoft Office and report writing.
• Ability to work independently while effectively leading a team.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to climb stairs and conduct building or perimeter patrols as needed.
• Ability to lift up to 25 pounds.
• Ability to work indoors and outdoors in varying weather conditions.
• Ability to respond quickly during emergencies.

Working Conditions

• May be required to work days, nights, weekends, holidays, and overtime as needed.
• Must maintain confidentiality and exercise sound judgment in all situations.
• Must present a professional appearance and maintain a high standard of integrity and customer service.

Purpose of the Role

The Site Supervisor ensures the security team operates efficiently while providing exceptional customer service and maintaining a safe, secure environment for the client, employees, visitors, and company assets. This position plays a key leadership role in supporting operational excellence, officer development, and client satisfaction.