Signal of Western NY
Join the Team: Protecting Western New York
Our Mission: Peace of Mind for Western NY
At Signal of Western NY, we don't just "watch" property; we provide Peace of Mind. We are a locally owned and operated security leader dedicated to protecting the people, businesses, and neighborhoods that make Western New York one of the best places to live and work. From our vibrant commercial districts to our close-knit communities, our mission is to create a safer environment so our neighbors can focus on what matters most.
Redefining Security
We are changing the face of the security industry in Western New York. We have moved away from the outdated "security guard" stereotypes and transitioned into a professional, technology-driven model. When you join our team, you become a visible leader in the community. We combine a high-profile presence with modern tools to deliver a level of service that sets the gold standard for Western NY.
Why Build Your Career with Signal of Western NY?
We know that the strength of our mission depends on the strength of our people. We are committed to providing a workplace where professionalism is rewarded and every team member has the tools to succeed.
- A Professional Image: We take pride in how we represent Western New York. You will operate high-visibility, modern patrol vehicles and wear a crisp, professional uniform that commands respect and provides reassurance to the public.
- Signal EDGE Technology: You will be equipped with our proprietary digital reporting platform. No more paper logs — you will use real-time data, GPS tracking, and photo verification to provide total transparency to our clients.
- Local Leadership, National Power: We are locally owned right here in Western New York. You get the personal connection of a local team where leadership knows your name, backed by the training and stability of a global brand.
- Growth and Mentorship: We hire with your future in mind. Whether you are seeking a career in public safety or want to advance into a management role within our organization, we provide the training and support to help you reach your goals.
Who We Are Looking For
We are seeking sharp, dependable individuals who are ready to serve the diverse communities of Western New York. If you are ready to be a proactive force for good in the region, we want to meet you. We value:
- A Service First Mindset: You are professional, approachable, and ready to help the public whenever needed.
- Technical Proficiency: You are comfortable using mobile technology to document your work and communicate with your team.
- Integrity and Reliability: You take ownership of your patrol and understand that "Peace of Mind" is a promise we keep every single shift.
Our North Star Values
We live and work by five core values that define our culture: Passion | Honesty and Integrity | Relationships | Serving | Learning
Site Lead Security Officer- Rochester
Signal of Western NY
$20 per hour
Salary
176 Anderson Ave
Location
Job Description
Title
Site Lead Security Officer
Position Details
Location: Rochester
Pay Rate: $20 per hour
Position Summary
We are seeking a friendly, professional, and dependable Site Lead Security Officer to be the face of our security team at a client site in Rochester, NY. This is a customer service focused role: you will greet and assist employees, visitors, and vendors, serve as the client’s go-to point of contact on shift, and lead fellow officers by example while keeping the site safe and secure.
Responsibilities
• Greet employees, visitors, contractors, and vendors with a professional, welcoming attitude
• Serve as the primary on-site point of contact for the client, handling questions, requests, and concerns promptly and courteously
• Manage front desk and access control duties, including visitor check-in, badging, and deliveries
• Lead, support, and set the standard for other officers on site, including shift briefings and passing on post orders
• Resolve issues calmly and de-escalate conflicts with tact and good judgment
• Conduct patrols of assigned areas and monitor for safety hazards or suspicious activity
• Respond quickly and appropriately to alarms, emergencies, or incidents
• Write clear, accurate daily activity and incident reports and communicate issues to supervisors and the client
Qualifications
• High school diploma or equivalent
• Customer service, hospitality, reception, or front desk experience strongly preferred
• Prior security, law enforcement, or military experience preferred but not required
• Lead or supervisory experience is a plus
• Excellent communication skills, a professional appearance, and a positive attitude
• Reliable, punctual, and able to remain alert and attentive during shifts
• Comfortable with basic computer and reporting tools
• Must meet any applicable state or local licensing requirements for security personnel