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Signal Tampa

Join the Team: Protecting the Bay Area

Our Mission: Peace of Mind for Tampa

At Signal of Tampa, we don’t just "watch" property; we provide Peace of Mind. We are a locally owned and operated security leader dedicated to protecting the people, businesses, and neighborhoods that make the Tampa Bay area one of the best places to live and work. From our thriving commercial districts to our quiet suburban communities, our mission is to create a safer environment so our neighbors can focus on what matters most.

Redefining Security

We are changing the face of the security industry in Tampa. We have moved away from the outdated "security guard" stereotypes and transitioned into a professional, technology-driven model. When you join our team, you become a visible leader in the community. We combine a high-profile presence with modern tools to deliver a level of service that sets the gold standard for the Bay Area.

Why Build Your Career with Signal of Tampa?

We know that the strength of our mission depends on the strength of our people. We are committed to providing a workplace where professionalism is rewarded and every team member has the tools to succeed.

  • A Professional Image: We take pride in how we represent Tampa. You will operate high-visibility, modern patrol vehicles and wear a crisp, professional uniform that commands respect and provides reassurance to the public.

  • Signal EDGE Technology: You will be equipped with our proprietary digital reporting platform. No more paper logs you will use real-time data, GPS tracking, and photo verification to provide total transparency to our clients.

  • Local Leadership, National Power: We are locally owned right here in Tampa. You get the personal connection of a local team where leadership knows your name, backed by the training and stability of a global brand.

  • Growth and Mentorship: We hire with your future in mind. Whether you are seeking a career in public safety or want to advance into a management role within our organization, we provide the training and support to help you reach your goals.

Who We Are Looking For

We are seeking sharp, dependable individuals who are ready to serve the diverse communities of Tampa. If you are ready to be a proactive force for good in the Bay, we want to meet you. We value:

  1. A Service First Mindset: You are professional, approachable, and ready to help the public whenever needed.

  2. Technical Proficiency: You are comfortable using mobile technology to document your work and communicate with your team.

  3. Integrity and Reliability: You take ownership of your patrol and understand that "Peace of Mind" is a promise we keep every single shift.

Our North Star Values

We live and work by five core values that define our culture: Passion | Honesty and Integrity | Relationships | Serving | Learning

What is it like to be a Signal Officer?

Security Dispatch - Overnight Full-Time - Tampa

Signal Tampa
$50,000.08
Salary
Tampa Bay, FL
Location

Job Description

Position Summary

The Dispatcher is responsible for supporting daily security operations by serving as the primary communication hub between officers, field leadership, clients, and management. This position handles incoming calls, monitors camera systems, coordinates responses to incidents and staffing issues, documents operational activity, and helps ensure smooth day-to-day operations across all accounts. 

Dispatchers are expected to operate with professionalism, urgency, strong communication, and sound judgment in a fast-paced environment. Duties and responsibilities may change based on operational needs, staffing, client requirements, or direction from management. 

Position Details

Location: Tampa, FL 33602

Pay Range: $50,000.08 

Schedule: 7pm - 7am

Competitive Benefits Package:

  • Insurance Options – Major medical, dental, and vision coverage available.
  • Performance-Based Incentives
  • Annual Pay Increases – Your hard work and dedication won’t go unnoticed.
  • Professional Development – Access to 150+ industry-specific training courses.
  • 401(k) Retirement Plan – Secure your long-term financial future

Key Responsibilities

    • Answer and manage incoming calls from officers, clients, supervisors, and vendors 
    • Dispatch field personnel for incidents, emergencies, coverage issues, or client requests 
    • Monitor live camera feeds and surveillance systems across client properties 
    • Identify suspicious activity, safety concerns, disturbances, or operational issues and escalate appropriately 
    • Coordinate with field supervisors, patrol, and management during incidents or emergencies 
    • Monitor staffing coverage and track call-offs, late arrivals, and no-call/no-shows 
    • Assist with filling open shifts and communicating staffing shortages 
    • Maintain dispatch logs, incident records, and operational documentation 
    • Ensure incidents and operational concerns are documented accurately and timely 
    • Escalate issues to leadership when necessary 
    • Monitor dispatch room equipment and report any deficiencies, malfunctions, or broken equipment immediately to the Field Manager or appropriate member of management 
    • Keep the dispatch room clean, organized, and professional at all times 
    • Maintain professionalism and confidentiality while handling sensitive information 
    • Support operations leadership with administrative and operational coordination as needed 
    • Adhere to all company policies, procedures, post orders, and standards outlined in the Dispatch Manual 
    • Perform additional duties and responsibilities as assigned based on operational needs 

Basic Shift Expectations 

    • Remain actively engaged throughout the shift 
    • Monitor calls, messages, alarms, and camera systems continuously 
    • Respond to operational requests and incidents promptly 
    • Maintain situational awareness of active operations and surveillance activity 
    • Communicate issues proactively and professionally 
    • Work collaboratively with officers, supervisors, and management 
    • Complete all required logs, reports, and documentation accurately 
    • Maintain a clean and organized work environment 

Who We’re Looking For

Qualifications:

    • Strong communication and multitasking skills 
    • Ability to remain calm under pressure 
    • Strong organizational and problem-solving abilities 
    • Basic computer proficiency and ability to learn dispatch and camera systems 
    • Professional phone and customer service etiquette 
    • Ability to prioritize and manage multiple tasks simultaneously 
    • Previous dispatch, surveillance, security, or operations experience preferred 

Preferred but Not Required: Previous experience in military or law enforcement is a plus.

Performance Expectations 

Successful dispatchers are reliable, detail-oriented, responsive, professional, and capable of handling fast-paced operational environments while maintaining strong communication and sound decision-making. 

Why Join Signal of Tampa Bay?

  • Locally Owned & Operated: Work for an independently owned Signal franchise that values its team.
  • Equal Opportunity Employer: We foster a diverse and inclusive workplace.
  • Clear Career Path: We don’t just offer jobs—we offer careers with real advancement potential.

Structured Career Growth – Join as a security dispatcher and grow with us. We promote from within, offering clear advancement into leadership roles such as Advanced Officer, Field Manager, and Sr. Coordinator, with each step bringing greater responsibility, higher pay, and expanded career opportunities.

Extensive Training – Whether you're new to security or an experienced professional, we provide hands-on, industry-leading training to set you up for success.

Ready to Build Your Future in Security? Apply Now!

Join Signal of Tampa Bay and take the next step toward a stable, rewarding security career. Apply today and become part of a team that protects, serves, and leads with excellence! #Signal68