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Signal Tampa

Join the Team: Protecting the Bay Area

Our Mission: Peace of Mind for Tampa

At Signal of Tampa, we don’t just "watch" property; we provide Peace of Mind. We are a locally owned and operated security leader dedicated to protecting the people, businesses, and neighborhoods that make the Tampa Bay area one of the best places to live and work. From our thriving commercial districts to our quiet suburban communities, our mission is to create a safer environment so our neighbors can focus on what matters most.

Redefining Security

We are changing the face of the security industry in Tampa. We have moved away from the outdated "security guard" stereotypes and transitioned into a professional, technology-driven model. When you join our team, you become a visible leader in the community. We combine a high-profile presence with modern tools to deliver a level of service that sets the gold standard for the Bay Area.

Why Build Your Career with Signal of Tampa?

We know that the strength of our mission depends on the strength of our people. We are committed to providing a workplace where professionalism is rewarded and every team member has the tools to succeed.

  • A Professional Image: We take pride in how we represent Tampa. You will operate high-visibility, modern patrol vehicles and wear a crisp, professional uniform that commands respect and provides reassurance to the public.

  • Signal EDGE Technology: You will be equipped with our proprietary digital reporting platform. No more paper logs you will use real-time data, GPS tracking, and photo verification to provide total transparency to our clients.

  • Local Leadership, National Power: We are locally owned right here in Tampa. You get the personal connection of a local team where leadership knows your name, backed by the training and stability of a global brand.

  • Growth and Mentorship: We hire with your future in mind. Whether you are seeking a career in public safety or want to advance into a management role within our organization, we provide the training and support to help you reach your goals.

Who We Are Looking For

We are seeking sharp, dependable individuals who are ready to serve the diverse communities of Tampa. If you are ready to be a proactive force for good in the Bay, we want to meet you. We value:

  1. A Service First Mindset: You are professional, approachable, and ready to help the public whenever needed.

  2. Technical Proficiency: You are comfortable using mobile technology to document your work and communicate with your team.

  3. Integrity and Reliability: You take ownership of your patrol and understand that "Peace of Mind" is a promise we keep every single shift.

Our North Star Values

We live and work by five core values that define our culture: Passion | Honesty and Integrity | Relationships | Serving | Learning

What is it like to be a Signal Officer?

Security Dispatch - Full-Time

Signal Tampa
$19.23 per hour
Salary
Tampa Bay, FL
Location

Job Description

Position Summary

The Security Dispatcher serves as the central communications coordinator within the 24/7 Security Operations Center (SOC). This role is responsible for monitoring real-time security activity, dispatching officers to scheduled posts and emergent situations, and maintaining constant communication with field personnel and supervisors. Dispatchers provide remote assistance to customers and staff, document all incidents through digital reporting systems, and ensure accurate, timely information flow across the operation. As the first point of contact for emergencies, service requests, and operational issues, Security Dispatchers play a critical role in maintaining safety, accountability, and seamless coordination throughout the security program.

Position Details

Location: Tampa, FL 33602

Pay Range: $19.23 per hour + Benefits

Schedule: 4 PM–12 AM (2 days) and 7 PM–3 AM (3 days)

Competitive Benefits Package:

  • Insurance Options – Major medical, dental, and vision coverage available.
  • Tuition Assistance – Get up to $3,500 for continuing education.
  • Performance-Based Incentives – Earn up to $1,200 in additional rewards.
  • Annual Pay Increases – Your hard work and dedication won’t go unnoticed.
  • Professional Development – Access to 150+ industry-specific training courses.
  • 401(k) Retirement Plan – Secure your long-term financial future

Key Responsibilities

  • Customer Support & Assistance
    • Provide remote assistance to patrons, visitors, and staff using video/audio communication systems.
    • Support users with access issues, payment kiosks, and general service inquiries.
  • Dispatch & Coordination
    • Dispatch security officers, supervisors, or staff to resolve incidents, service requests, or emergencies.
    • Act as the primary communications hub for all field personnel during active shifts.
  • Monitoring & Incident Response
    • Observe and report activities across assigned properties through surveillance, access control, and tracking systems.
    • Monitor traffic flow, entry, and exit points to ensure safety and accountability.
    • Contact police, fire, EMS, or emergency responders when required.
  • Reporting & Documentation
    • Maintain accurate logs of incidents, service calls, and communications in the digital reporting system.
    • Produce daily activity reports and escalate critical incidents to supervisors.
  • Coverage & Accountability
    • Conduct scheduled radio checks and confirm officer accountability in the field.
    • Verify guard clock-ins, post coverage, and compliance using GPS-enabled platforms.
    • Remain at the Operations Center throughout the shift until properly relieved.

Who We’re Looking For

The Ideal Candidate:

  • Reliable & Responsible – Security depends on trust and consistency.
  • Observant & Detail-Oriented – Always aware of surroundings and potential threats.
  • Professional & Composed – Represents the Signal brand with confidence and integrity.
  • Problem-Solver – Capable of making quick, logical decisions under pressure.
  • Tech-Savvy – Comfortable using a smartphone for reporting and communication.
  • Career-Oriented – Looking for growth opportunities and long-term stability.

Minimum Requirements:

  • High school diploma or GED.
  • Customer service orientation with ability to remain calm under pressure.
  • Strong verbal communication, multitasking, and crisis-handling skills.
  • Proficiency in phone and computer usage.
  • Must pass background check and drug screening.
  • Florida Class “D” Security License Required

Preferred but Not Required: Previous experience in security, military, or law enforcement is a plus.

Why Join Signal of Tampa Bay?

  • Locally Owned & Operated: Work for an independently owned Signal franchise that values its team.
  • Equal Opportunity Employer: We foster a diverse and inclusive workplace.
  • Clear Career Path: We don’t just offer jobs—we offer careers with real advancement potential.

Structured Career Growth – Join as a security dispatcher and grow with us. We promote from within, offering clear advancement into leadership roles such as Advanced Officer, Field Manager, and Sr. Coordinator, with each step bringing greater responsibility, higher pay, and expanded career opportunities.

Extensive Training – Whether you're new to security or an experienced professional, we provide hands-on, industry-leading training to set you up for success.

Ready to Build Your Future in Security? Apply Now!

Join Signal of Tampa Bay and take the next step toward a stable, rewarding security career. Apply today and become part of a team that protects, serves, and leads with excellence! #Signal68