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Signal Tampa

Join the Team: Protecting the Bay Area

Our Mission: Peace of Mind for Tampa

At Signal of Tampa, we don’t just "watch" property; we provide Peace of Mind. We are a locally owned and operated security leader dedicated to protecting the people, businesses, and neighborhoods that make the Tampa Bay area one of the best places to live and work. From our thriving commercial districts to our quiet suburban communities, our mission is to create a safer environment so our neighbors can focus on what matters most.

Redefining Security

We are changing the face of the security industry in Tampa. We have moved away from the outdated "security guard" stereotypes and transitioned into a professional, technology-driven model. When you join our team, you become a visible leader in the community. We combine a high-profile presence with modern tools to deliver a level of service that sets the gold standard for the Bay Area.

Why Build Your Career with Signal of Tampa?

We know that the strength of our mission depends on the strength of our people. We are committed to providing a workplace where professionalism is rewarded and every team member has the tools to succeed.

  • A Professional Image: We take pride in how we represent Tampa. You will operate high-visibility, modern patrol vehicles and wear a crisp, professional uniform that commands respect and provides reassurance to the public.

  • Signal EDGE Technology: You will be equipped with our proprietary digital reporting platform. No more paper logs you will use real-time data, GPS tracking, and photo verification to provide total transparency to our clients.

  • Local Leadership, National Power: We are locally owned right here in Tampa. You get the personal connection of a local team where leadership knows your name, backed by the training and stability of a global brand.

  • Growth and Mentorship: We hire with your future in mind. Whether you are seeking a career in public safety or want to advance into a management role within our organization, we provide the training and support to help you reach your goals.

Who We Are Looking For

We are seeking sharp, dependable individuals who are ready to serve the diverse communities of Tampa. If you are ready to be a proactive force for good in the Bay, we want to meet you. We value:

  1. A Service First Mindset: You are professional, approachable, and ready to help the public whenever needed.

  2. Technical Proficiency: You are comfortable using mobile technology to document your work and communicate with your team.

  3. Integrity and Reliability: You take ownership of your patrol and understand that "Peace of Mind" is a promise we keep every single shift.

Our North Star Values

We live and work by five core values that define our culture: Passion | Honesty and Integrity | Relationships | Serving | Learning

What is it like to be a Signal Officer?

Security Account Manager

Signal Tampa
$78,500 annually
Salary
Tampa, FL, USA
Location

Job Description

Position Summary

The Security Account Manager is the primary contract leader for armed guard services. This individual will manage all aspects of contract execution, including scheduling, supervision, compliance, training coordination, reporting, and client communication. This is an armed leadership role that operates onsite and in the field, requiring high visibility, excellent communication skills, people management, responsiveness, and professionalism.

Position Details

📍 Location: Tampa, FL 33602

💰 Pay: $78,500 annually + Benefits

🕒Schedule: Full-Time, On-Site (40+ hours per week; flexible schedule required)

Competitive Benefits Package:

  • Insurance Options – Major medical, dental, and vision coverage available.
  • Tuition Assistance – Get up to $3,500 for continuing education.
  • Performance-Based Incentives – Earn up to $1,200 in additional rewards.
  • Annual Pay Increases – Your hard work and dedication won’t go unnoticed.
  • Professional Development – Access to 150+ industry-specific training courses.
  • 401(k) Retirement Plan – Secure your long-term financial future

Key Responsibilities:

  • Client Relations & Reporting
    • Act as the dedicated, on-site point of contact for the client.
    • Conduct weekly meetings with client representatives to provide updates and resolve issues.
    • Maintain availability by phone, email, or text at all times for urgent needs.
    • Submit quarterly performance reports, including survey feedback, personnel assessments, and improvement plans.
  • Staff Management & Scheduling
    • Assign and supervise all personnel, including site supervisors, operations center supervisor, field operations supervisor, and shift supervisors.
    • Ensure all posts are filled as scheduled and develop contingency coverage plans for emergencies.
    • Monitor, coach, and engage with guards during shifts; assess performance in the field.
  • Operational Leadership
    • Work on-site full-time, adjusting schedule to review day, evening, and overnight operations.
    • Ensure supervisors are not diverted to guard duties except in emergency situations.
    • Provide leadership, guidance, and accountability for supervisors and officers across all sites.
    • Coordinate reports, incident documentation, and operational updates to ensure accuracy and timeliness.
  • Compliance & Performance Management
    • Monitor guard and supervisor performance in dependability, alertness, appearance, compliance, and task effectiveness.
    • Identify areas for improvement and develop corrective action or training plans.
    • Ensure compliance with company policies, client requirements, and contract specifications.
  • Continuity & Coverage
    • Ensure an alternate point of contact is designated when off duty.
    • Notify client representatives in advance of planned absences, or immediately in case of emergency.
    • Maintain 24/7 availability through designated company representatives to ensure uninterrupted service coverage.

Minimum Requirements:

  • Minimum 4 years’ experience managing large-scale security operations or public sector contracts.
  • Ability to pass a drug screening.
  • High school diploma or GED.
  • Clean criminal background and eligibility for employment via E-Verify.
  • Must be able to stand and walk for extended periods.
  • Background in law enforcement, military, or private security preferred.
  • Active Florida Class “D” and “G” licenses 
  • Proven success in staff leadership, scheduling, emergency response, and multi-site operations.
  • Strong communication, problem-solving, and time management skills.

Preferred but Not Required: Previous experience in security, military, or law enforcement is a plus.

Why Join Signal of Tampa Bay?

  • Locally Owned & Operated: Work for an independently owned Signal franchise that values its team.
  • Equal Opportunity Employer: We foster a diverse and inclusive workplace.
  • Clear Career Path: We don’t just offer jobs—we offer careers with real advancement potential.

Extensive Training – Whether you're new to security or an experienced professional, we provide hands-on, industry-leading training to set you up for success.

Ready to Build Your Future in Security? Apply Now!

Join Signal of Tampa Bay and take the next step toward a stable, rewarding security career. Apply today and become part of a team that protects, serves, and leads with excellence! #Signal68