Job Title: Officer - Patrol

FULL TIME AND PART TIME SHIFTS AVAILABLE

Reports To:  Advanced Officer
Location: Pensacola FL
Compensation: Hourly, Non - Exempt
Expected hours: 8pm - 6am 

Position Summary:

A Signal Patrol Officer will conduct patrols, (foot and vehicle) for courtyards, offices,
pools, and other high value areas to ensure all required access points are properly
secured and to ensure protection of property and residents with a high degree of
attentiveness to details and safety. All duties listed below are minimum requirements –
additional duties listed in the site’s Post Orders are requirements as well

Soft Skills:
· Visioning: Understanding the big picture and requirements necessary to deliver
services that reflect company values, goals, and purpose. Can you exhibit our core
values, creating peace of mind for our clients?
· Strategic Planning: Effective engagement, communication, planning and execution of
daily patrol responsibilities while meeting established deadlines. Can you effectively
complete a route in the allotted time?
· Financial Acumen: Understanding company measurements while executing the
necessary behaviors to drive performance. Can you manage your time on property
which equates with meeting the company benchmark?
· Team Development: Communicate with Clients, team members and management
effectively and in a timely manner, receiving and relaying feedback and executing follow
up as needed. Can you work cohesively with a team, delivering on key objectives?
· Project Management: Complete understanding and execution of daily tasks and
efficiently delivering services that meet the needs of the business. Can you complete
your daily assigned tasks and communicate maintenance needs of company assets

Responsibilities:

· Will conduct and deliver various mobile security services while operating company
patrol vehicle that reflect the company’s values, expectations, and consistent service in
alignment with site specific instructions/post orders.
· Will write detailed and accurate reports utilizing company technology and web or
app-based software during each shift that align with site instruction/post orders.
· The Ability to consistently arrive on time for shifts, clock in and out, meet time
commitments, follow instruction, follow dress code and appearance standards and
expectations
· Interacting with internal and external customers on site cultivating a customer service
relationship striving to provide peace of mind.
· Consistently communicates with the Advanced Patrol Officer and or the Branch Patrol
Supervisor to promptly report any customer or property related information and
concerns.
· Will be assigned a vehicle that officer is responsible for during their shift to include
fueling, washing, interior cleanliness, and inspecting.
· Responsible for the care of any Signal equipment assigned during shift including
radios, access keys/cards, uniforms, and devices, etc.
· Manage daily activities while meeting key benchmarks and expectations set by the
Branch Patrol Supervisor such as reporting standards and service quality.

Consistently deescalate issues through communication in a professional and prompt
manner.
· Communicate with the Branch Patrol Supervisor to receive and disseminate
information through Branch Supervisor Daily Scrum, such as the client needs, route
changes, and post order updates to ensure operational excellence and efficiency.

Requirements:

● 21 years of age or older
● High school diploma or GED
● Pass background check and drug test
● Must have valid driver’s license and good driving record
● Must have reliable transportation
● Complete training modules within first month
● Excellent organization, oral, and written communication skills
● Demonstrate a commitment to service, organization values and professionalism
through appropriate conduct and demeanor at all times
● Must be able to move equipment weighing up to 20 pounds

Signal Security is an Equal Opportunity Employer

It is the policy of the company to provide equal employment opportunity to all
employees and applicants for employment and not to discriminate on any basis
prohibited by law, including race, color, sex, age, religion, national origin, disability,
marital status or veteran status. It is our intent and desire that equal employment
opportunities will be provided in employment, recruitment, selection, compensation,
benefits, promotion, demotion, layoff, termination and all other terms and conditions of
employment. The executive staff and all managerial personnel are committed to this
policy and its enforcement.
Signal Security may communicate with candidates who apply for employment via
email, phone call or texting. By submitting an application you agree to be
contacted through these channels.

Benefits:
● 401(k)
● Dental insurance
● Life insurance
● Referral program
● Retirement plan
● Tuition reimbursement
● Vision insurance

Schedule:
● 10 hour shift
● Holidays
● Overnight shift
● Weekends as needed

Experience:
● Customer service: 1 year (Preferred)

License/Certification:
● Driver's License (Required)
● Class D Security License (Required)
Shift availability:
● Overnight Shift (Preferred)