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Signal Tampa
About Signal of Tampa
More than your local security provider, Signal of Tampa, FL, is your active community partner. By applying global thinking to our approach to local security, we ensure that our presence isn’t just seen; it’s felt. Signal of Tampa is the clear voice in the night, the alert eyes safeguarding what’s most precious to you.
Our unrivaled capabilities and implementation of best-in-class technology allow us to create a unique, custom security solution that fits your needs. Our security solutions are successful because we understand the nature of local businesses and are passionate about being pillars of our community.
We are active and invested in the safety of Tampa because this is our community too. This brings not only a deeper level of commitment from all of us here at Signal, but ensures a friendly, local face to provide you peace of mind. At every level of our team, we focus on building long-lasting relationships based on integrity, reliability, and a genuine desire to help others succeed. Know that you and what you cherish are secure with Signal, the sign of peace of mind.
Revenue Support Specialist
Signal Tampa
$53,000 - $55,000
Salary
Tampa, FL, USA
Location
Job Description
Are you ready to be the linchpin of revenue optimization? Do you thrive in a dynamic environment where your analytical prowess meets your customer service finesse? Join us as a Revenue Support Specialist and become the driving force behind our financial success!
Who we are:
Signal of Tampa is an innovative company offering security guard service to multifamily housing, schools, construction, commercial, and industrial companies. Signal has redefined the security industry through branding, technology, and its leading-edge business model and is experiencing phenomenal growth.
What you’ll be doing:
Our Revenue Support Specialist plays a vital role in our financial operations by assisting with a range of accounting tasks. Responsibilities include but are not limited to processing invoices, reconciling accounts, assisting with payroll, and generating financial reports. The ideal candidate will have a strong understanding of basic accounting principles, excellent organizational skills, and proficiency in relevant software applications. This role offers the opportunity to contribute to the smooth functioning of our financial processes while gaining valuable experience in accounting.
Roles:
- Verify account information for new clients to ensure the billing process runs efficiently.
- Send out monthly, daily, and weekly invoices.
- Responsible for high volume of collections activity (via phone/email
- Track Key Performance Indicators.
- Run and submit bi-weekly payroll, WOTC, and 401K.
- Conduct weekly reporting using accounting and operations software to verify all billing data is accurate.
- Resolve client billing discrepancies or issues.
- Consistently review processes and procedures to identify areas of improvement and implement changes if necessary.
- Track company budgets.
- Track Labor Efficiency and communicate information with sales department.
- Close out complete contracts once billing is completed.
- This job description does not contain a comprehensive listing of activities, duties or responsibilities that are required of the position. Other duties, responsibilities and activities may change or be assigned at any time due to organizational needs.
Qualifications/Knowledge:
- High school diploma or equivalent required
- Minimum of one year in a growing organization with a fast-paced office environment
- Experience with billing and accounts receivable preferred but not required
- Knowledge of basic accounting principles
- Willing to contribute to a “Championship Culture” of teamwork, passion, and collaboration.
Skills/Abilities:
- Understand and uphold the policies and procedures established by Signal and its core values (Passion, Honesty & Integrity, Relationships, Serving and Learning)
- Excellent interpersonal and communication skills, both verbal and written
- Excellent customer service skills
- Skilled in Microsoft Office (Word, Excel, and Outlook)
- Ability to learn new software programs, including our accounting software and our proprietary software.
- Consistent attention to detail
- Research and problem resolution skills
- Strong logic and critical thinking skills
- Ability to handle multiple projects at a time, shifting priorities as necessary
- Ability to organize and manage workload to meet department requirements & deadlines
- Ability to embrace fast-paced, dynamic environment
- Must be able to complete all physical requirements of the job with or without reasonable accommodation.
Team Member Benefits:
- Competitive base pay, quarterly bonus plan, and long-term incentive plan
- Medical, Dental, Vision
- 401 K
- Paid Time Off and Holidays