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Signal Tampa

Join the Team: Protecting the Bay Area

Our Mission: Peace of Mind for Tampa

At Signal of Tampa, we don’t just "watch" property; we provide Peace of Mind. We are a locally owned and operated security leader dedicated to protecting the people, businesses, and neighborhoods that make the Tampa Bay area one of the best places to live and work. From our thriving commercial districts to our quiet suburban communities, our mission is to create a safer environment so our neighbors can focus on what matters most.

Redefining Security

We are changing the face of the security industry in Tampa. We have moved away from the outdated "security guard" stereotypes and transitioned into a professional, technology-driven model. When you join our team, you become a visible leader in the community. We combine a high-profile presence with modern tools to deliver a level of service that sets the gold standard for the Bay Area.

Why Build Your Career with Signal of Tampa?

We know that the strength of our mission depends on the strength of our people. We are committed to providing a workplace where professionalism is rewarded and every team member has the tools to succeed.

  • A Professional Image: We take pride in how we represent Tampa. You will operate high-visibility, modern patrol vehicles and wear a crisp, professional uniform that commands respect and provides reassurance to the public.

  • Signal EDGE Technology: You will be equipped with our proprietary digital reporting platform. No more paper logs you will use real-time data, GPS tracking, and photo verification to provide total transparency to our clients.

  • Local Leadership, National Power: We are locally owned right here in Tampa. You get the personal connection of a local team where leadership knows your name, backed by the training and stability of a global brand.

  • Growth and Mentorship: We hire with your future in mind. Whether you are seeking a career in public safety or want to advance into a management role within our organization, we provide the training and support to help you reach your goals.

Who We Are Looking For

We are seeking sharp, dependable individuals who are ready to serve the diverse communities of Tampa. If you are ready to be a proactive force for good in the Bay, we want to meet you. We value:

  1. A Service First Mindset: You are professional, approachable, and ready to help the public whenever needed.

  2. Technical Proficiency: You are comfortable using mobile technology to document your work and communicate with your team.

  3. Integrity and Reliability: You take ownership of your patrol and understand that "Peace of Mind" is a promise we keep every single shift.

Our North Star Values

We live and work by five core values that define our culture: Passion | Honesty and Integrity | Relationships | Serving | Learning

What is it like to be a Signal Officer?

Lagoon Security Supervisor

Signal Tampa
$19.00 - $21.00 Per Hour
Salary
Wesley Chapel, FL, USA
Location

Job Description

Secure Your Future with Signal of Tampa Bay – Where Your Career Takes Priority!

Position Summary

The Lagoon Security Supervisor is responsible for leading security operations at a lagoon-style recreational facility. This role ensures the protection of guests, staff, and assets while maintaining a safe, welcoming, and resort-quality experience. The supervisor balances strong leadership, water-safety awareness, emergency response capability, and customer-service excellence in a high-traffic aquatic environment.

Supervisors must remain calm under pressure, make rapid and defensible decisions, and support a culture of safety, professionalism, and hospitality.

Position Details

Location: Wesley Chapel, FL / San Antonio, FL

Pay Range: $19.00 - $21.00 per Hour

Schedule:

  • Full-time positions available
  • Afternoon & Evening shifts
  • Weekend and holiday availability required.

Competitive Benefits Package:

  • Insurance Options – Major medical, dental, and vision coverage available.
  • Tuition Assistance – Get up to $3,500 for continuing education.
  • Performance-Based Incentives – Earn up to $1,200 in additional rewards.
  • Annual Pay Increases – Your hard work and dedication won’t go unnoticed.
  • Professional Development – Access to 150+ industry-specific training courses.
  • 401(k) Retirement Plan – Secure your long-term financial future

Key Responsibilities

Leadership and Team Management

  • Supervise, coach, and support security personnel, including assigning posts, monitoring performance, and addressing issues professionally
  • Train and mentor security staff on SOPs, guest-service standards, water-safety procedures, and emergency protocols
  • Enforce accountability and discipline through proper documentation and consistent policy application
  • Conduct shift briefings and ensure clear, professional radio and in-person communication
  • Motivate teams to remain alert, courteous, and professional during long, high-heat, and high-volume shift

Safety, Emergency, and Risk Management

  • Assists in responses to aquatic and non-aquatic emergencies, including:
    • Drownings and near-drownings
    • Medical incidents and heat-related illness
    • Lost children and vulnerable guests
    • Severe weather and lightning closures
    • Facility evacuations and lockdowns
  • Coordinate with lifeguards, EMS, fire rescue, and law enforcement
  • Support incident command during major emergencies
  • Monitor water-access points, swim zones, docks, cabanas, and restricted areas
  • Identify and mitigate hazards such as:
    • Slippery surfaces
    • Poor visibility
    • Equipment malfunctions
    • Unauthorized watercraft or flotation devices
    • Alcohol-related safety risks
  • Maintain compliance with local health, safety, and aquatic regulations

Guest Service and Conflict Resolution

  • Deliver high-level guest service with a calm, friendly, and professional demeanor
  • De-escalate disputes involving guests, staff, alcohol use, or facility rules
  • Address behavioral issues without disrupting the resort atmosphere whenever possible
  • Oversee lost-and-found and missing-child procedures
  • Demonstrate cultural awareness when serving diverse and international guests
  • Maintain strong knowledge of lagoon layout, amenities, swim zones, cabanas, food and beverage areas, and back-of-house operations
  • Protect and promote the lagoon’s brand, image, and guest experience

Facility Security and Access Control

    • Monitor entrances, wristband systems, passes, and guest access points
    • Assists and supervises bag checks for prohibited items
    • Prevent unauthorized access to mechanical rooms, filtration systems, docks, and staff-only zones
    • Coordinate with operations and maintenance teams regarding safety concerns

Who We’re Looking For

The Ideal Candidate:

  • Leadership - Strong emergency response and crisis mangement skills
  • Reliable & Responsible – Security depends on trust and consistency.
  • Observant & Detail-Oriented – Always aware of surroundings and potential threats.
  • Professional & Composed – Represents the Signal brand with confidence and integrity.
  • Problem-Solver – Capable of making quick, logical decisions under pressure.
  • Tech-Savvy – Comfortable using a smartphone for reporting and communication.
  • Career-Oriented – Looking for growth opportunities and long-term stability.

Minimum Requirements:

  • Must be 21 years of age or older.
  • Must have a high school diploma or GED equivalent.
  • Must pass a background check in compliance with federal, state, and local laws.
  • Must pass a pre-employment drug screening (where permitted by law).
  • Must hold a valid Florida Class D Security License (required prior to employment).
  • Must own a smartphone for clocking in, reporting, and communication.
  • Must have reliable transportation and a valid driver’s license with a clean driving record.
  • Must have the physical endurance to stand, walk, or patrol for extended periods outside in high heat conditions.
  • CPR, First Aid, AED certification (required or obtainable)

Preferred but Not Required: Previous experience in security, military, or law enforcement is a plus.

Why Join Signal of Tampa Bay?

  • Locally Owned & Operated: Work for an independently owned Signal franchise that values its team.
  • Equal Opportunity Employer: We foster a diverse and inclusive workplace.
  • Clear Career Path: We don’t just offer jobs—we offer careers with real advancement potential.

Structured Career Growth – Join as an Armed Security Officer and grow with us. We promote from within, offering clear advancement into leadership roles such as Advanced Officer, Field Manager, and Sr. Coordinator, with each step bringing greater responsibility, higher pay, and expanded career opportunities.

Extensive Training – Whether you're new to security or an experienced professional, we provide hands-on, industry-leading training to set you up for success.

Ready to Build Your Future in Security? Apply Now!

Join Signal of Tampa Bay and take the next step toward a stable, rewarding security career. Apply today and become part of a team that protects, serves, and leads with excellence! #Signal68