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Frankie Bones Bluffton

Once you step into Frankie Bones, you will realize that you have been transported to a bygone era where style reigned supreme and dining was about more than just the meal — it was about the experience. This fine dining restaurant has been proudly serving steaks, pasta, seafood, and craft cocktails to local residents and vacationers in South Carolina for years. 

At Frankie Bones, our commitment to Coastal Hospitality fuels our business, and our ability to provide Lowcountry diners with an escape to the cosmopolitan nature of big city life allows us to stand out from the competition. We need team members like you who will be able to provide our customers with the distinguished yet friendly experience that they have come to expect.

You might be a good fit for a career at Frankie Bones if:

  • You wear a smile to work each and every day.
  • You like mixing, mingling, and laughing with people from all walks of life.
  • You love to play an important role in a memorable dining experience.
  • You take pride in your work, and you are committed to your career.

Does this sound like you? Then take the time to fill out an application today. We are building our team, and we would love for you to be a part of it.

Host/Hostess

Frankie Bones Bluffton
$12-$16/hr + tips
Salary
26 Discovery Dr, Bluffton, SC 29910, USA
Location

Job Description

Job Description:
 
Provide friendly, responsive service to create an exceptional dining experience for all of our guests, by welcoming and warmly greeting guests on arrival. Manage the efficient and timely seating of our guests to a table that best serves their wishes. Promote, work, and act in a manner consistent with the mission of Frankie Bones.

  • Warmly and graciously greet all guests and seat them at tables.

  • Open the front door for guests entering or leaving the restaurant when possible.

  • Provide guests with menus and inform them of their server's name upon seating.

  • Record guest names and the number of people in party and provide guests with estimated waiting time when immediate seating is limited.

  • Assign guests to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seating.

  • Speak with guests to ensure satisfaction with food and service.

  • Answer telephone calls and respond to inquiries or transfer calls.

  • Maintain contact with kitchen staff, management, serving staff, and guests to ensure that dining details are handled properly and customers' concerns are addressed.

  • Inform guests of establishment specialties and features.

  • Receive and record guests' dining reservations.

  • Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary.

  • Relay messages to servers and bussers as needed.

  • Thank guests as they leave and invite them to return.

  • Attend all scheduled employee meetings and offers suggestions for improvement.

  • Coordinate with and assist fellow employees to meet guests' needs and support the operation of the restaurant.

  • Fill-in for fellow employees where needed to ensure guest service standards and efficient operations.

  • Take and prepare to-go orders.

  • Operate cash registers to accept payments for food and beverages.
    Assist with preparing and serving food and beverages.
     
    POSITION REQUIREMENTS :  
    Able to understand and speak using the predominant language(s) of guests
    Able to work in a standing position for long periods of time (up to 5 hours)
    Possess organizational and multi-tasking skills
    Ability to communicate clearly
    Exceptional grooming habits
    Reliable transportation
    Must be eligible to work in the United States

    ABOUT THE ORGANIZATION     
    We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. 
    BENEFITS    *Health Insurance for qualified individuals *Supplemental Insurance for full-time and part-time employees *Discounts at all of the SERG sister restaurants *Opportunities for advancement